Mobility

MaaS & Digital Platforms for Mobility

Mobility-as-a-Service platforms

Mobility-as-a-Service (MaaS) replaces vehicle ownership with on-demand access to the right mode at the right time — public transit, ride-hailing, taxi, micro-mobility, car-share, shuttle, intercity rail and air — all orchestrated through a single digital platform with one identity, one wallet, one journey and one receipt. Industry analysts size the MaaS market across a wide range — from USD 5 billion to over USD 200 billion in 2024 depending on definitional scope — but converge on double-digit CAGR through 2030 and on the same operating reality: cities, transport authorities and mobility operators that fail to platformise will be displaced by those that do. alticdigital builds, scales and operates these platforms — under regulator-grade controls and PCI-DSS, GDPR and DPDP compliance.

Mobility-as-a-Service (MaaS) Digital Platform — One Identity, One Wallet, One Journey, One Receipt

Building the MaaS platform

01

Multi-Modal Journey Planning and Routing Engine

A unified journey planner that ingests live feeds from rail, bus, metro, ride-hailing, micro-mobility and walking networks; computes door-to-door multi-modal routes with real-time delay, weather and price awareness; supports preference-based optimisation (fastest, cheapest, greenest, most accessible); and exposes APIs for third-party apps, OEMs and city portals.

Multi-Modal Journey Planning and Routing Engine
Use Case 01

A unified journey planner that ingests live feeds from rail, bus, metro, ride-hailing, micro-mobility and walking networks; computes door-to-door multi-modal routes with real-time delay, weather and price awareness; supports preference-based optimisation (fastest, cheapest, greenest, most accessible); and exposes APIs for third-party apps, OEMs and city portals.

02

Unified Wallet, Payment and Subscription Platform

PCI-DSS-compliant payment orchestration across single-trip, pay-as-you-go, daily caps, monthly passes and mobility-bundle subscriptions; multi-currency, multi-language and tokenised payment instruments; automated revenue settlement between operators with full audit trail; loyalty and rewards engine; integration with Open Banking, BNPL, UPI, NFC and tokenised contactless rails.

Unified Wallet, Payment and Subscription Platform
Use Case 02

PCI-DSS-compliant payment orchestration across single-trip, pay-as-you-go, daily caps, monthly passes and mobility-bundle subscriptions; multi-currency, multi-language and tokenised payment instruments; automated revenue settlement between operators with full audit trail; loyalty and rewards engine; integration with Open Banking, BNPL, UPI, NFC and tokenised contactless rails.

03

Identity, Trust and Verifiable Credentials

Single-sign-on across mobility services; identity verification through eKYC, digital driving licence, age and disability credentials; verifiable credentials issued under W3C standards and ISO mobile-driving-licence frameworks; consent-managed data sharing across operators; trust framework aligned to GDPR, DPDP, eIDAS and similar regimes.

Identity, Trust and Verifiable Credentials
Use Case 03

Single-sign-on across mobility services; identity verification through eKYC, digital driving licence, age and disability credentials; verifiable credentials issued under W3C standards and ISO mobile-driving-licence frameworks; consent-managed data sharing across operators; trust framework aligned to GDPR, DPDP, eIDAS and similar regimes.

04

Operator Onboarding and Marketplace

Self-service onboarding for ride-hailing operators, micro-mobility providers, shuttle and on-demand operators; standardised API contracts (GTFS, GTFS-Realtime, MDS, TOMP-API, NeTEx, SIRI); SLA monitoring and operator scorecards; commercial settlement engine; data-sharing governance; sandbox and production environments for rapid integration.

Operator Onboarding and Marketplace
Use Case 04

Self-service onboarding for ride-hailing operators, micro-mobility providers, shuttle and on-demand operators; standardised API contracts (GTFS, GTFS-Realtime, MDS, TOMP-API, NeTEx, SIRI); SLA monitoring and operator scorecards; commercial settlement engine; data-sharing governance; sandbox and production environments for rapid integration.

05

Demand-Side AI Personalisation and Nudges

AI-personalised journey recommendations based on past behaviour, time-of-day, weather and price sensitivity; behavioural nudges to shift demand to public transport, off-peak or shared modes; subscription up-sell engines; churn prediction; CSAT and NPS analytics; A/B-testing framework for journey and pricing experiments.

Demand-Side AI Personalisation and Nudges
Use Case 05

AI-personalised journey recommendations based on past behaviour, time-of-day, weather and price sensitivity; behavioural nudges to shift demand to public transport, off-peak or shared modes; subscription up-sell engines; churn prediction; CSAT and NPS analytics; A/B-testing framework for journey and pricing experiments.

Benefits, value and beneficiaries

Single-app journey experience; double-digit mode-share shift from private cars to public and shared transport; meaningfully higher utilisation of subsidised public transit; transparent revenue settlement across operators; faster operator onboarding (weeks not quarters); GDPR / DPDP-grade data governance demonstrably operating.

Transport authorities meet decarbonisation and modal-share targets; private operators capture wallet share and increase per-rider revenue; cities improve congestion, equity and accessibility outcomes; insurance, financial services and energy partners gain new monetisation rails via mobility data; citizens save time, money and cognitive load.

Director of Transport at city / metropolitan authority; CEO of Public Transit Operator; CPO of ride-hailing and micro-mobility platforms; Head of Connected Services at OEMs; CIO and CDO of mobility platforms; Head of Smart-City programmes; CMO and Head of Loyalty.

Customer Challenges and the Need to Act

MaaS is not an app — it is an operating system for the city

Most failed MaaS pilots treat the problem as a UX exercise — build a beautiful app and hope operators integrate. The successful ones treat it as a platform exercise — build a regulator-acceptable trust layer, a fair settlement engine, a standards-compliant integration backbone and an AI personalisation layer, and the apps follow. alticdigital builds the platform first. The app is the consequence, not the strategy.

Relevant geographies

India United Arab Emirates Saudi Arabia Qatar Singapore Hong Kong United Kingdom Netherlands Germany France Nordics United States Australia Japan South Korea

Let’s build your mobility platform

From journey planning to payment orchestration, our team is ready to engineer your MaaS platform under regulator-grade controls.

Backed by Industrial Heritage

50+ Years of Industrial Assurance

alticdigital is the technology subsidiary of ISSPL — a classification and certification group with five decades of industrial-inspection heritage. Every solution we deliver inherits this culture of rigour, traceability and audit-grade quality.

IEC 62443 — OT Security ISO 27001 — Information Security NIST CSF — Cyber Framework IACS Classification Standards