Telecom Innovation

Transforming telecom operations

01

AI Network Operations Centre — AIOps and Self-Healing

Anomaly detection across RAN, transport and core. Automated root-cause analysis and self-healing for tickets that previously consumed Level-1 and Level-2 analyst cycles. Materially reduces truck rolls and major-incident impact.

02

Customer Experience and Churn Management

Predictive churn models, next-best-action engines, AI voice agents for plan changes, recharges and billing disputes, and intelligent field-service scheduling. Lifts first-call resolution and ARPU through personalised offers.

03

Revenue Assurance and Fraud Analytics

Graph-based and behavioural AI models detect bypass fraud, subscription fraud, SIM-swap attacks and revenue leakage across complex multi-vendor billing stacks — recovering meaningful margin points.

Customer Challenges and the Need to Act

Why telcos cannot defer AI any longer

Telecom operators face flat-to-declining ARPU, 5G investment payback pressure, OTT disintermediation, regulatory price caps and the complexity of multi-vendor RAN, transport and IT estates. They need to monetise their data, automate operations and bend the opex curve down — quickly. The cost of inaction is competitive irrelevance.

How AI creates the advantage

AI compresses NOC headcount needs, lifts first-call resolution, reduces field truck rolls, optimises spectrum and energy consumption and unlocks personalised offers that materially improve ARPU and Net Promoter Score.

Why telecom matters

Telecom is the digital backbone of every economy. Operator resilience and innovation directly affect digital public infrastructure, fintech, e-commerce and national security — making telco AI transformation a matter of strategic, not just commercial, importance.

Relevant geographies

India United Arab Emirates Saudi Arabia Qatar Oman United Kingdom United States Singapore Malaysia Indonesia Bangladesh Sri Lanka Kenya Nigeria South Africa Brazil

Let’s transform telecom operations

From AIOps and self-healing networks to churn management and revenue assurance, our AI-first BPS platform delivers measurable outcomes for telecom operators.

Backed by Industrial Heritage

50+ Years of Industrial Assurance

alticdigital is the technology subsidiary of ISSPL — a classification and certification group with five decades of industrial-inspection heritage. Every solution we deliver inherits this culture of rigour, traceability and audit-grade quality.

IEC 62443 — OT Security ISO 27001 — Information Security NIST CSF — Cyber Framework IACS Classification Standards